Privacy Policy

Effective Date: May 22, 2025

At BursaPay, your privacy is our priority. This Privacy Policy explains how we collect, use, safeguard, and disclose your personal information when you use our platform and services.

1. Information We Collect

To provide our services effectively, securely, and in compliance with regulations, BursaPay may collect the following information:

  • Personal identification details (e.g., full name, phone number, email address)
  • Academic or institutional affiliations (where applicable)
  • Transaction and payment details (processed securely via trusted third-party gateways — we do not store sensitive card)
  • Device information, IP address, and browser metadata (for fraud prevention, security, and analytics)
  • Cookies and usage data (to personalize your experience and improve platform performance)

We collect this information directly from you when you register, make transactions, or interact with our platform. We may also gather certain data automatically through cookies and similar technologies.

2. How We Use Your Data

We use the information collected solely for legitimate purposes, including to:

  • Facilitate and process secure transactions and payments
  • Verify user identities and prevent fraudulent or unauthorized activity
  • Provide responsive customer support and resolve disputes
  • Maintain, improve, and secure platform performance and features
  • Comply with applicable legal, regulatory, and audit requirements

We do not sell, rent, or share your personal data with advertisers or unrelated third parties for marketing purposes without your explicit consent.

3. Data Protection & Security

We implement industry-standard security measures, including end-to-end encryption, firewalls, regular audits, and strict access controls, to safeguard your information. Access to personal data is strictly limited to authorized personnel and only granted where necessary to fulfill operational or legal obligations.

4. Use of Cookies

We use cookies to personalize your experience, enhance platform functionality, and analyze performance. You may manage or disable cookies through your browser settings; however, please note that certain features of the platform may not function properly without them.

5. Data Sharing & Third Parties

We do not sell or rent your personal information. However, we may share limited data with trusted third-party service providers (such as payment processors, security partners, or analytics providers) strictly for the purpose of delivering our services. These third parties are contractually obligated to handle your data securely and in compliance with applicable laws.

In certain cases, we may also disclose information when required by law, regulation, or court order, or to protect the rights, safety, and integrity of BursaPay and its users.

6. Third-Party Integrations

BursaPay integrates with trusted third-party processors such as Paystack and Flutterwave gateways. These services may access only the minimal data required to process payments and transactions. Please note that their use of your data is also governed by their respective privacy policies, which we encourage you to review.

6. Your Data Rights

As a user, you have the right to:

  • Access and review the personal data we hold about you
  • Correct or update inaccuracies in your information
  • Request deletion of your data (subject to legal and regulatory obligations)
  • Withdraw your consent for data processing at any time

To exercise these rights, please contact us at supports@bursapay.com.

7. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Your continued use of BursaPay after such updates indicates your acceptance of the revised policy.

8. Contact Us

Have questions or concerns? Reach out to us at supports@bursapay.com.

9. Children’s Privacy

BursaPay is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we learn that we’ve received data from a child, we will delete it promptly.

We are committed to protecting your privacy and handling your data with care and transparency.

Last Updated: August 29, 2025