Verified workflow guide: Explains why finance actions should be verified against the underlying database records and ledgers.
1. Overview & Purpose
BursaPay maintains persistent withdrawal, payment, reconciliation and ledger records that should be treated as the authoritative system state.
2. What You Need
The reviewer needs access to the relevant finance record and reporting surface.
3. Step-by-Step Workflow
- Identify the transaction or withdrawal reference.
- Open the authoritative record.
- Compare the status and amount with notifications or reports.
- Record any discrepancy and its resolution.
4. Rules, Boundaries & Troubleshooting
Emails, dashboards and external messages are notifications or views; they should not replace the underlying transaction record for audit decisions.
5. Verification & Next Steps
Use the authoritative record to confirm final state before closing an internal finance case.