Vendor Booking Lifecycle: Pending to Completed

1. Overview & Purpose

Track each state transition from booking request through delivery and satisfaction.

2. Requirements & Setup

Booking states include pending, accepted, paid, delivered, completed, cancelled and refunded.

3. Step-by-Step Workflow

1. Open the relevant BursaPay vendor dashboard workflow.
2. Review the current state and required fields shown for this workflow.
3. Complete or correct the required information.
4. Save or submit the change and verify the resulting state.

4. Rules & Troubleshooting

Do not equate accepted, paid or delivered with completed; they are distinct states.

5. Verification & Next Steps

Review the resulting workflow state and confirm the vendor can proceed to the next applicable step.