Verified BursaPay finance workflow: Explains commission earned, approved withdrawals and the effective ambassador balance.
1. Overview & Purpose
The ambassador profile calculates effective balance as commission earned minus approved withdrawals and also shows bank-lock state, withdrawal history and referral count.
2. Requirements & Setup
An AmbassadorProfile must exist for the user.
3. Step-by-Step Workflow
- Open the relevant Finance workflow.
- Select the user, payment, fee, top-up or account context.
- Review the available financial records and filters.
- Verify the displayed result and related audit trail before acting on it.
4. Rules & Troubleshooting
Effective balance is a derived operational figure and should be traced to commission and withdrawal records when disputed.
5. Verification & Next Steps
Use the transaction and withdrawal records to explain any balance difference.