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Help Center > Finance, Reconciliation, Wallets & Administration

Finance, Reconciliation, Wallets & Administration

Double-entry general ledger, multi-source reconciliation, wallet settlements, withdrawal approvals, fraud engine, and platform P&L. (112 articles)

Finance Dashboard Access and Role Boundaries

Explains who can access the finance interface and how Superadmins are separated from the Financial Secretary surface.

5 min read Updated 2026-08-24

Financial Secretary Account Lifecycle

Explains the Financial Secretary account provisioning and notification workflow implemented by the finance task layer.

5 min read Updated 2026-08-24

Finance Withdrawal Queue and Status Filters

Explains the finance withdrawal queue and the different withdrawal sources represented in it.

5 min read Updated 2026-08-24

Withdrawal Approval Atomic Controls

Explains the transaction controls applied when finance staff approve withdrawal requests.

5 min read Updated 2026-08-24

Ledger Account Types and Transaction References

Explains the double-entry account types and transaction reference used by Finance LedgerEntry.

5 min read Updated 2026-08-24

Ledger Filters, Date Ranges and Pagination

Shows how to inspect the finance ledger efficiently using account, date and reference filters.

5 min read Updated 2026-08-24

Finance Audit Log Scope and Access

Explains the two finance audit surfaces and their access boundaries.

5 min read Updated 2026-08-24

Finance Audit Filters and Target Metadata

Explains filtering by performer, action, date and target object in the finance audit log.

5 min read Updated 2026-08-24

Finance Audit Excel Export

Explains the queued Excel export of filtered finance audit logs.

5 min read Updated 2026-08-24

Reconciliation Dashboard and Source Trackers

Explains the three source trackers used by the finance reconciliation dashboard.

5 min read Updated 2026-08-24

Reconciliation Expected vs Verified Revenue

Explains how expected revenue is compared with fresh verified revenue and how discrepancy is calculated.

5 min read Updated 2026-08-24

Reconciliation History and Discrepancy Alerts

Explains reconciliation history records and the alert path for non-zero discrepancies.

5 min read Updated 2026-08-24

Revenue Recognition Records

Explains how payment objects are marked as recognized for finance reporting.

5 min read Updated 2026-08-24

Settlement Records and Withdrawal Mapping

Explains the generic settlement record used to map finance settlement status to withdrawal objects.

5 min read Updated 2026-08-24

Marking Settlements as Paid and Idempotent

Explains the protected settlement completion action and already-settled guard.

5 min read Updated 2026-08-24

Cash Flow Inflows by Source

Explains the inflow sources used by the Finance cash-flow summary.

5 min read Updated 2026-08-24

Cash Flow Outflows by Withdrawal and Expense

Explains the outflow sources used by the Finance cash-flow summary.

5 min read Updated 2026-08-24

Cash Flow Date Filter and Monthly Breakdown

Explains date validation, year-to-date defaults and monthly cash-flow breakdowns.

5 min read Updated 2026-08-24

Financial Period Creation and Date Validation

Explains how financial periods are created and the date rule enforced by the model and form.

5 min read Updated 2026-08-24

Closing Financial Periods and Generating Reports

Explains the atomic period-close workflow and report generation.

5 min read Updated 2026-08-24

Chargeback Lifecycle and Filters

Explains the chargeback queue, status states and date filters.

5 min read Updated 2026-08-24

Chargeback Ledger Reversal and Resolution Notes

Explains the ledger and audit changes created when a chargeback is opened and later resolved or lost.

5 min read Updated 2026-08-24

Finance Withdrawal Queue Overview

Explains the central withdrawal queue that brings organisation, registrar, ambassador, founder and vendor requests into one Finance surface.

5 min read Updated 2026-08-24

Filtering Withdrawals by Type and Status

Shows how Financial Secretaries narrow withdrawals by user type and current state.

5 min read Updated 2026-08-24

Withdrawal Status Differences Across Payout Types

Explains why the same Finance queue can map status labels differently across payout models.

5 min read Updated 2026-08-24

Organisation Withdrawal Approval Preconditions

Explains the checks required before an organisation withdrawal can be approved.

5 min read Updated 2026-08-24

Atomic Organisation Withdrawal Approval

Explains the atomic transaction used when approving an organisation withdrawal.

5 min read Updated 2026-08-24

Insufficient Wallet Balance Blocks Withdrawal

Explains the wallet-balance safeguard used during organisation withdrawal approval.

5 min read Updated 2026-08-24

Settlement Gap Control for Organisation Withdrawals

Explains the settlement-deficit threshold that can block organisation withdrawals.

5 min read Updated 2026-08-24

Withdrawal Ledger Pair for Organisation Payouts

Explains the debit/credit pair created when an organisation withdrawal is approved.

5 min read Updated 2026-08-24

Registrar Withdrawal Approval Flow

Explains the approval path for registrar withdrawals.

5 min read Updated 2026-08-24

Registrar Withdrawal Decline and Reason

Explains how Financial Secretaries decline registrar withdrawals and preserve the reason.

5 min read Updated 2026-08-24

Organisation Withdrawal Decline Flow

Explains the organisation payout decline path.

5 min read Updated 2026-08-24

Ambassador Withdrawal Approval

Explains the Finance approval path for ambassador withdrawal requests.

5 min read Updated 2026-08-24

Founder Withdrawal Processing

Explains how founder withdrawals appear in the Finance withdrawal surface and how their processed state is represented.

5 min read Updated 2026-08-24

Vendor Withdrawal Processing

Explains how vendor withdrawal requests are surfaced in Finance payout operations.

5 min read Updated 2026-08-24

Withdrawal Request Locking and Concurrency Safety

Explains how Finance prevents concurrent approval or decline operations from racing each other.

5 min read Updated 2026-08-24

Withdrawal Audit Trail

Explains the FinanceAuditLog records created by withdrawal decisions.

5 min read Updated 2026-08-24

Withdrawal Decision Notifications

Explains how payout decisions are communicated asynchronously to both the payee and acting Financial Secretary.

5 min read Updated 2026-08-24

Withdrawal Action IP Tracking

Explains why the client IP is recorded with Finance withdrawal actions.

5 min read Updated 2026-08-24

Withdrawal State Verification After Approval

Provides a verification checklist for confirming that an approved payout changed all required state correctly.

5 min read Updated 2026-08-24

Investigating a Blocked or Rejected Withdrawal

Explains a practical investigation sequence for withdrawals that cannot be approved.

5 min read Updated 2026-08-24

Finance User Directory Overview

Explains the Finance user directory used to inspect organisation, registrar, ambassador, vendor and founder financial contexts.

5 min read Updated 2026-08-24

Finance User Directory Type Filters and Search

Shows how Finance switches between supported user types and searches by identity fields.

5 min read Updated 2026-08-24

Financial User Detail Routing

Explains how a Finance user-detail request routes to the correct role-specific financial profile.

5 min read Updated 2026-08-24

Organisation Financial Profile

Explains the financial summary presented for an organisation.

5 min read Updated 2026-08-24

Registrar Financial Profile

Explains the financial summary presented for a registrar.

5 min read Updated 2026-08-24

Vendor Financial Profile

Explains the financial summary presented for a vendor.

5 min read Updated 2026-08-24

Ambassador Financial Profile and Effective Balance

Explains commission earned, approved withdrawals and the effective ambassador balance.

5 min read Updated 2026-08-24

Founder Financial Profile and Transaction Log

Explains the founder profile financial fields and recent transaction history.

5 min read Updated 2026-08-24
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