Verified BursaPay payout workflow: Explains the debit/credit pair created when an organisation withdrawal is approved.
1. Overview & Purpose
Approved organisation withdrawals post a wallet debit and settlement credit under a WD-prefixed transaction reference.
2. Requirements & Setup
The withdrawal must have passed the approval transaction.
3. Step-by-Step Workflow
- Open Finance > Withdrawals and select the relevant request type.
- Review the request state, amount, wallet or settlement context.
- Perform the permitted approval, decline or investigation action.
- Confirm the resulting status, ledger/audit record and notification state.
4. Rules & Troubleshooting
The ledger pair represents the movement from wallet to settlement and is tied to the withdrawal transaction reference.
5. Verification & Next Steps
Use the WD transaction reference when tracing the approval across the ledger and audit log.