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Help Center > Account Setup, Security & Navigation > Choosing an Organization Mode

Choosing an Organization Mode

Published 2026-08-23 5 min read
Who is this article for?
This guide is for Organization Admins seeking operational guidance on BursaPay workflows.

UI Navigation Path (Step-by-Step)

  1. Sign in as an organization.
  2. Open the organization mode/setup area.
  3. Review the available institutional, public and gateway modes.
  4. Complete the mode-specific setup required by that workflow.
Verified workflow guide: Explains the organization mode values available to BursaPay accounts.

1. Overview & Purpose

CustomUser supports institutional, public and gateway organization modes and tracks whether a mode has been chosen.

2. What You Need

The account must be an organization account and the mode-selection workflow must be available to it.

3. Step-by-Step Workflow

  1. Sign in as an organization.
  2. Open the organization mode/setup area.
  3. Review the available institutional, public and gateway modes.
  4. Complete the mode-specific setup required by that workflow.

4. Rules, Boundaries & Troubleshooting

Mode selection affects which organization workflow applies. Do not document a mode-specific capability unless the account is configured for that mode.

5. Verification & Next Steps

After selecting/configuring a mode, follow the corresponding institutional, public or gateway documentation.

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