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Withdrawal Notification Workflows

Published 2026-08-23 5 min read
Who is this article for?
This guide is for Financial Secretaries, Administrators seeking operational guidance on BursaPay workflows.

UI Navigation Path (Step-by-Step)

  1. Complete the withdrawal approval/decline action.
  2. Confirm the action status is saved.
  3. Verify the expected notification task was queued.
  4. Check for delivery failures if required.
Verified workflow guide: Explains how withdrawal decisions are communicated to payees and finance staff.

1. Overview & Purpose

Finance task workflows send approval/decline notifications to the payee and a confirmation to the acting financial secretary.

2. What You Need

The withdrawal must have a supported source record and a valid acting user.

3. Step-by-Step Workflow

  1. Complete the withdrawal approval/decline action.
  2. Confirm the action status is saved.
  3. Verify the expected notification task was queued.
  4. Check for delivery failures if required.

4. Rules, Boundaries & Troubleshooting

Notification delivery is separate from the financial decision itself; staff should not treat an email as the authoritative transaction record.

5. Verification & Next Steps

Use the finance dashboard/database record as the source of truth and investigate notification failures separately.

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