Verified BursaPay workflow: Explains the event-level escrow fields used to associate a reserved amount and reason with an event.
1. Overview & Purpose
Event stores escrow_amount and escrow_reason as part of its operational configuration.
2. Requirements & Setup
The amount and reason should correspond to the actual event financial arrangement.
3. Step-by-Step Workflow
- Open the event financial configuration.
- Review escrow_amount.
- Document the escrow_reason when an escrow amount is used.
- Reconcile the event reserve against the financial records before withdrawal.
4. Rules & Troubleshooting
Do not treat the presence of an escrow_amount field as proof that funds have settled; settlement still depends on the underlying payment and withdrawal workflows.
5. Verification & Next Steps
Use event and finance records together during reconciliation.