Verified BursaPay workflow: Explains the ticket fields that track gate scanning and the staff member who performed it.
1. Overview & Purpose
Ticket records store scanned status, the user who scanned the ticket, and the scan timestamp.
2. Requirements & Setup
The gate operator needs a valid authenticated account appropriate to the event's check-in workflow.
3. Step-by-Step Workflow
- Open the ticket at the event gate.
- Validate the ticket for the event.
- Scan the QR code using the supported gate flow.
- Confirm scanned, scanned_by and scanned_at state after successful admission.
4. Rules & Troubleshooting
A previously scanned ticket should be investigated rather than blindly rescanned as a new admission.
5. Verification & Next Steps
Use scan metadata when reconciling attendee counts after the event.