Verified BursaPay workflow: Explains the two ticket dispatch modes available for grouped ticket recipients.
1. Overview & Purpose
Ticket supports single and individual dispatch modes and stores individual recipient details in a JSON field when used.
2. Requirements & Setup
Individual dispatch requires accurate recipient detail data before communication.
3. Step-by-Step Workflow
- Review the ticket dispatch mode.
- Choose single when a group will use one QR reference.
- Choose individual when each recipient needs separate details.
- Verify recipient details before dispatch.
4. Rules & Troubleshooting
Do not assume a group ticket can be used as multiple independent admissions unless the configured dispatch mode and downstream gate workflow support it.
5. Verification & Next Steps
Test the issued ticket communication before sending a large batch.