Verified BursaPay payout workflow: Explains the checks required before an organisation withdrawal can be approved.
1. Overview & Purpose
Organisation withdrawal approval requires a pending request, sufficient wallet balance and an acceptable settlement gap.
2. Requirements & Setup
The organisation must have a wallet and the withdrawal request must still be pending.
3. Step-by-Step Workflow
- Open Finance > Withdrawals and select the relevant request type.
- Review the request state, amount, wallet or settlement context.
- Perform the permitted approval, decline or investigation action.
- Confirm the resulting status, ledger/audit record and notification state.
4. Rules & Troubleshooting
A settlement deficit below negative ₦100 blocks approval and requires manual audit.
5. Verification & Next Steps
Resolve balance or settlement issues before retrying approval rather than forcing the payout.