Verified BursaPay payout workflow: Explains the settlement-deficit threshold that can block organisation withdrawals.
1. Overview & Purpose
The approval workflow runs the organisation mini audit and blocks the withdrawal when the settlement gap is below -₦100.
2. Requirements & Setup
The organisation mini-audit calculation must be available.
3. Step-by-Step Workflow
- Open Finance > Withdrawals and select the relevant request type.
- Review the request state, amount, wallet or settlement context.
- Perform the permitted approval, decline or investigation action.
- Confirm the resulting status, ledger/audit record and notification state.
4. Rules & Troubleshooting
A blocked settlement gap requires manual audit before approval; Finance does not bypass this check automatically.
5. Verification & Next Steps
Investigate the settlement deficit and reconcile the organisation before approving the payout.