Verified BursaPay payout workflow: Explains how Financial Secretaries decline registrar withdrawals and preserve the reason.
1. Overview & Purpose
Registrar decline accepts pending-compatible states, records a supplied reason or a default fallback, and writes an audit entry.
2. Requirements & Setup
The request must still be in a pending-compatible state.
3. Step-by-Step Workflow
- Open Finance > Withdrawals and select the relevant request type.
- Review the request state, amount, wallet or settlement context.
- Perform the permitted approval, decline or investigation action.
- Confirm the resulting status, ledger/audit record and notification state.
4. Rules & Troubleshooting
A decline reason is captured before the model decline operation is called.
5. Verification & Next Steps
Use a clear operational reason so the requester and finance audit trail can explain the decision.