BursaPay Logo
Knowledge Base
Ticket Sign In
Help Center > Events & Ticketing > Event Reminder Scheduling

Event Reminder Scheduling

Published 2026-08-23 5 min read
Who is this article for?
This guide is for Registrars, Organizers seeking operational guidance on BursaPay workflows.

UI Navigation Path (Step-by-Step)

  1. Open the event settings.
  2. Confirm send_reminders is enabled when reminders are required.
  3. Set reminder_hours to the intended interval.
  4. Verify the event date and start time before relying on reminders.
Verified BursaPay workflow: Explains event reminder settings and the reminder-hours configuration stored on the event.

1. Overview & Purpose

Event stores send_reminders and reminder_hours alongside its start and end datetime fields.

2. Requirements & Setup

The reminder interval should be chosen with the event's actual start time in mind.

3. Step-by-Step Workflow

  1. Open the event settings.
  2. Confirm send_reminders is enabled when reminders are required.
  3. Set reminder_hours to the intended interval.
  4. Verify the event date and start time before relying on reminders.

4. Rules & Troubleshooting

Changing the event time without reviewing reminder settings can make the communication schedule inappropriate.

5. Verification & Next Steps

Recheck reminder settings after rescheduling an event.

Was this article useful?

Related Articles

Event Registration Approval Workflow Event Waitlist Configuration Hidden Event Locations for Ticket Purchasers Event Escrow Amount and Reason
Ask Bursa AI